Privacy Policy

CAFÈ VELOURS collects personal information such as your name, email address, and phone number when you submit an enquiry through our contact forms, register for events, or subscribe to updates. We also collect anonymized usage data to optimize website performance and interactive features.

Your data is strictly used to process table reservations, answer customer service inquiries, manage event bookings, and provide digital loyalty rewards. We do not sell or lease your personal information to third-party advertisers.

When using our digital loyalty program or upcoming mobile application, order history and reward points are processed securely. Account data is retained for up to two years to maintain active balances.

We utilize essential session cookies and performance telemetry to store user interface preferences (such as reduced-motion settings and high/low 3D graphics quality). You can manage cookie permissions directly in your browser settings.

You have the right to request access to, correction of, or deletion of your personal data at any time. For privacy requests, please contact privacy@cafevelours.com.